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Customer Services

Laser Levels Online - the online trading name for P.R.Engineering Ltd

We are dedicated to providing you with an unparalleled level of customer support.
If you have a question, require any advice or support please do not hesitate to contact us - we are only too happy to help!

Product buying advice & demos

If you are unsure which of our products would best meet your intended usage requirements or you are simply new to using laser / dumpy levels and would like further guidance - why not call our Technical sales support team on freephone 08000 869 769 who would be more than happy to talk you through the various products available.

Alternatively you can visit our Demo Area in Chesterfield where we can give you a practical "hands-on" demonstration of our products.

Our Demo area is by appointment only. Sadly we cannot see customers on a "walk-in basis" without an appointment.

Opening HoursCustomer ServicesShowroom / Order CollectionsOnline Ordering
Monday 9:00AM - 5:00PM 9:00AM - 4:00PM (Last visitor: 3:30PM) 24 Hours
Tuesday 9:00AM - 5:00PM 9:00AM - 4:00PM (Last visitor: 3:30PM) 24 Hours
Wednesday 9:00AM - 5:00PM 9:00AM - 4:00PM (Last visitor: 3:30PM) 24 Hours
Thursday 9:00AM - 5:00PM 9:00AM - 4:00PM (Last visitor: 3:30PM) 24 Hours
Friday 9:00AM - 5:00PM 9:00AM - 4:00PM (Last visitor: 3:30PM) 24 Hours
Saturday Sorry, we are Closed
Sorry, we are Closed
24 Hours
Sunday Sorry, we are Closed
Sorry, we are Closed
24 Hours

Have a Question?

Click Here to view our Frequently Asked Questions (F.A.Q) page.

Customer Services

Sorry, we are now closed. Today's opening hours are 9:00am until 5:00pm.

Our friendly Customer Service team are able to provide extensive product and technical information enabling you to choose the right product for your application, based on your budget and requirements. If you need some advice, please call back when we re-open.

FreePhone: 08000 869 769
International Phone: +44 1246 269 777

Fax: 08000 869 769
International Fax: +44 8000 869 769


Today's opening hours are 9:00am until 4:00pm.

Customer access to our Product Demo Area is by appointment only. To make an appointment, please click 'Book Appointment'.

Book an appointment with Laser Levels Online using SetMore

How to place your order

We have 3 quick and easy ways for you to place your order:

Order Online Visit Us Order By Fax

Order Online here at:
24 hours a day
7 days a week

(Recommended Option)

Order by Freephone: 
08000 869 769
Monday to Friday:
9:00AM - 5:00PM


Visit our Showroom
and collect your goods.
Mon, Wed, Thur, Fri:
9:00AM - 4:00PM


Online Ordering

Available 24 hours a day, 7 days a week.


For Shipping & Delivery information, please Click Here

Ways to pay

All Major Credit and Debit Cards are accepted.

All Major Credit and Debit Cards are accepted.

We also accept Paypal, BACS and Cash payments.

Please note: The Cash payment option is only available to customers visiting our Chesterfield Showroom.

Technical support & after sales service

For all your Technical Support and After Sales Service issues please call freephone: 08000 869 769

Unlike some online retailers we are not just a general tool company offering "off the shelf" laser levels with no backup and after sales facilities.

All Lasers are checked and calibrated in-house prior to dispatch and include a full 12 months parts and labour warranty.

We have comprehensive Repair and Calibration facilities as well as a spare parts service, backing up each and every purchase.

If you experience an issue with your Laser or Dumpy level (however small) either during or post the 12 month warranty period please contact us and we will be happy to discuss the best course of action for you.

For more information on Servicing & Repairs please click HERE.

Returns policy

Click HERE for our Returns Policy.

Terms & conditions

Click HERE for our Terms & Conditions.

Contact details

"Laser Levels Online" is a trading name of P.R.Engineering Limited, Company Registration Number: 02994916 incorporated in England and Wales. VAT Registration Number: GB651669220

P.R.Engineering Ltd
35 Bridge Business Centre
Beresford Way
Dunston Road
S41 9FG

Freephone: 08000 869 769
Fax: 08000 869 769

How to find us?

If you are planning to visit our Showroom, our details are shown below:

Laser Levels Online is an Internet trading division of P.R.Engineering Ltd