Servicing & Repairs
For all your Technical Support and After Sales Service issues, please call 01246 269 777
Unlike some online retailers, we are not just a general tool company offering "off the shelf" laser levels with no backup and after-sales facilities. All Lasers are checked and calibrated in-house prior to dispatch and include a minimum 12 months parts and labour warranty. Some kits have extended warranties included.
We have access to comprehensive Repair and Calibration facilities as well as a spare parts service, backing up each and every purchase.
If you experience an issue with your Laser or Dumpy level (however small) either during or post the 12 month warranty period, then please simply contact us and we will be happy to discuss the best course of action with you.
Repairs:
We repair most types of lasers & optical site levels (dumpys) supplied by us, including these brands:
Geo Fennel
Fukuda
Quadriga
Spectra Precision
Spectra Trimble
Stabila
Stanley Tools
Calibration:
Calibration is achieved using a state-of-the-art video range which measures in Arc-Seconds and is far more accurate than collimation or by conventional wall marking. We use a sub-contract calibration company for this service.
We ALWAYS calibrate to within manufacturers specifications of any given product; where and whenever possible.



