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Product Return (RMA)

COVID-19: We will be OPEN and dispatching orders, as usual, on Monday 6th April

If you have been considering a product for some time, we would recommend purchasing NOW, in case courier collections & deliveries are stopped altogether.

Returning a product In the event that you are not satisfied with any purchase from Laser Levels Online, you may return unused goods within 30 days of receipt for a full refund. We regret that refunds cannot be made for equipment that shows any evidence of having been used. Return shipping costs can only be refunded, where we have sent the wrong goods in error.

Please note: We cannot offer refunds on Custom-made products, unless they are faulty.

Please click the "Start" button to begin the process of returning your product. Upon receipt, we will then assess the product and if it is unused and within 30 days of receipt we will refund or replace as necessary.
Click the Start button to begin the process of booking you product in to be returned →