Delivery Details

× Our promise to you: Buy from Laser Levels Online, safe in the knowledge that you have paid the best price and that each and every product will have been expertly checked by specialists who are able to provide you with free help and support by phone.

When will it arrive?

England, Wales & Scottish Lowlands

Next Working Day
Free
No minimum spend
Next Working Day
Delivery by DPD is available on all products in England, Wales & the Scottish Lowlands, if the order is placed by 3:45pm Monday to Friday.

Tracked to your Door & 1-Hour delivery window.





Scottish Highlands & Islands

2 - 5 Working Days
Free
No minimum spend
2 - 5 Working Days
Delivery by DPD is available on all products if the order is placed by 3:45pm Monday to Friday.

Tracked to your Door & 1-Hour delivery window.






Isle Of Wight, Isle Of Man & Channel Islands

2 Working Days
Free
No minimum spend
2 Working Days
Delivery by DPD is available on all products if the order is placed by 3:45pm Monday to Friday.

Tracked to your Door & 1-Hour delivery window.






Northern Ireland

2 Working Days
Free
No minimum spend
2 Working Days
Delivery by DPD is available on all products except Topcon, if the order is placed by 3:45pm Monday to Friday.

Tracked to your Door & 1-Hour delivery window.






Republic Of Ireland

2 Working Days

23% Irish VAT Pre-collected

Free
No minimum spend
2 Working Days
Delivery by DPD is available on all products except Topcon, if the order is placed by 3:45pm Monday to Friday. Irish VAT (23%) will be pre-collected at the checkout.

Tracked to your Door & 1-Hour delivery window.

We cannot deliver Topcon products to the Republic Of Ireland.
I am in the Republic of Ireland and have an IE VAT number- why am I paying 23% VAT?


Click & Collect


Click & Collect:

Chesterfield, S41 9FG

This is your nearest location
  • Order prior to arrival. Select 'Click & Collect' at Checkout.
  • Collect Monday - Friday: 9:30am - 3:30pm.
  • Your order will be available 30 minutes after being placed.
  • Await your 'ready to collect' message before travelling.
  • Free on-site car parking.
  • Disabled parking bays available.
  • Remove & recycle outer packaging.
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Laser Levels Online

Unit 35, Bridge Business Centre,

Beresford Way, Dunston Road,

Chesterfield, Derbyshire,

S41 9FG

08000 869 769

We deliver Worldwide

We cannot deliver Topcon products to addresses outside of the United Kingdom.

Delivery pricing is available at the checkout page. Delivery to common destinations are shown below:

Please note: Import Duties and Taxes will be payable prior to delivery.
Country Delivery Price
Belgium 3-6 Working Days £24,99 GBP
Denmark 3-6 Working Days £24,99 GBP
Finland 3-6 Working Days £24,99 GBP
Holland 3-6 Working Days £24,99 GBP
Iceland 3-6 Working Days £49,00 GBP
Norway 3-6 Working Days £24,99 GBP
Sweden 3-6 Working Days £24,99 GBP


Where have we delivered?

Below is a map of all our existing customers' locations worldwide.


Delivery FAQ

    When do I need to order by?
    Is the product definitely in stock?
    When can I expect my order to arrive?
    FREE Delivery for all customers in the United Kingdom
    FREE Delivery to Northern Ireland
    FREE Delivery to Republic of Ireland
    I am in the Republic of Ireland and have an IE VAT number- why am I paying 23% VAT?
    FREE Delivery to Jersey, Guernsey, Alderney Sark & Isle of Man
    How much is delivery?
    Can you deliver to a different address than my billing address?
    I ordered after 3:45pm. When will my order arrive?
    If I order on Saturday / Sunday, is delivery Monday?
    Where do you deliver to?
    Where have we delivered?
    Are faster and timed deliveries available?
    How will my order be delivered?
    Not going to be in?
    Change the delivery address after the order has been dispatched?
    Do I have to be in to sign for my delivery?
    When will my delivery arrive?
    Change my 1 hour delivery slot?
    Change i change my delivery?
    Missed a delivery and need to rearrange?
    I was in all day, but the driver didn't call?
    Can the driver come back?
    I missed the delivery and would prefer to collect the order myself?
    My order hasn't arrived?
    More delivery F.A.Q questions...

Returns Policy

Not satisfied or changed your mind

If within the first 90 days, you are not satisfied or have changed your mind with any purchase, we will give you a full refund when it is returned to us in an unused condition, complete with all of the original packaging. We regret that refunds cannot be issued for equipment that shows any evidence of having been used and we are unable to refund the inbound delivery charge.

Click Here to fill out the product returns form and generate your unique RMA (Return Merchandise Authorisation) product returns number.

Incorrect product supplied

It is extremely unusual for our warehouse team to dispatch a product which was not ordered. However, if this occurs please contact our sales team on 08000 869 769 who will be able to advise the best way to resolve the issue.

Faulty or Damaged products

All of our products are checked and calibrated (where applicable), prior to dispatch.
If a product is faulty or becomes faulty through normal use, please contact our technical team on 08000 869 769. Sometimes, initial issues can be resolved over the phone.

If the issue cannot be resolved over the phone, you will be directed to complete an RMA return form. Click Here to fill out the product returns form and generate your unique RMA (Return Merchandise Authorisation) product returns number.

At our discretion, we will either: repair, replace or return the item to you (we return the item if we feel there is no manufacturing fault).

Warranty

All of our products come with either 1, 2, 3, 5 or 6-year automatic warranties. No registration is required and we will handle the claim on your behalf. Click Here to view the warranty information on each product.

Automatic Warranty Registration

All warranty registrations are automatically registered and activated at the time of purchase. No action is required on your behalf. In the unlikely event, you have an issue with your product, you simply need to contact us and we will then be able to assist further.

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Need Help?

I have worked in the construction industry for over 25 years dealing with hundreds of suppliers, the quality of their products is fantastic, the delivery is next day so you can't complain about that and the customer service is second to none, if you need a leveling tool don't bother going anywhere else.

Ian Harris