× Our promise to you: Buy from Laser Levels Online, safe in the knowledge that you have paid the best price and that each and every product will have been expertly checked by specialists who are able to provide you with free help and support by phone.

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    Common Questions

    When do I need to order by?
    I am in the Republic of Ireland and have an IE VAT number- why am I paying 23% VAT?
    Can you send me an Invoice and your Bank details so I can pay by BACS (Bank Transfer)?
    I am reselling it. Is there a discount?
    I am In Jersey, Guernsey, Alderney or Sark and we don't pay UK VAT. How do I order?
    Can you send me a pro-forma invoice?
    What is your best price and is it in stock?

    Placing Your Order

    How can I order?
    Do I have to order online?
    When can I order?
    Do I need an account with your company?
    Can you send me a Proforma Invoice?
    Is the product definitely in stock?
    How can I change the currency to Pay In?
    How do I cancel an order?
    How do I change my order?
    Do the Prices include VAT?
    How do I know that you have received my order?
    If I have a EU Vat Number, do I have to pay UK VAT?
    How do I know if a product is in stock?
    Can I have my order delivered to a different address?
    What is the cut off time for next day delivery?
    How can I change the delivery date of an order?
    Is it cheaper to order over the Internet?
    Which payment methods can I use to place my order? CHANGE
    Can I pay using PayPal over the phone?
    If I order over the weekend when will i receive my order?
    Is it safe to send my debit/credit card details over the web?
    When will my credit card be charged?
    If I don't want to pay online, what do I do?
    How do you pronounce the brand: Fukuda?
    Do you provide a VAT Invoice?


    When do I need to order by?
    Is the product definitely in stock?
    When can I expect my order to arrive?
    How much is delivery?
    Can you deliver to a different address than my billing address?
    I ordered after 3:45pm. When will my order arrive?
    If I order on Saturday / Sunday, is delivery Monday?
    Where do you deliver to?
    Where have we delivered?
    Are faster and timed deliveries available?
    How will my order be delivered?
    Not going to be in?
    Change the delivery address after the order has been dispatched?
    Do I have to be in to sign for my delivery?
    When will my delivery arrive?
    Change my 1 hour delivery slot?
    Change i change my delivery?
    Missed a delivery and need to rearrange?
    I was in all day, but the driver didn't call?
    Can the driver come back?
    I missed the delivery and would prefer to collect the order myself?
    My order hasn't arrived?
    Do you deliver Worldwide?
    Do you deliver to my country?
    Will you deliver during adverse weather conditions?
    Will I be charged customs and imports duties?
    Can you ship to international addresses?
    Do you deliver to PO Boxes & BFPO addresses?
    Which couriers do you use?
    How do I calculate my delivery charge?

    Returning a Product

    How do I return an product?
    I have received a faulty product / My product has become faulty?
    Do you refund the delivery charge?
    How do i return an unwanted product?
    I would like a refund.
    What should I do if I receive an incorrect or faulty product?
    I want delivery charges refunding as I have returned the items.
    I have a faulty product which is out of warranty.


    When are you open?
    Do you have a Shop / Showroom?
    What is your postal address?
    What is your postal address?
    What is your Telephone number?
    Do you open on Saturday's?
    How can I contact you?
    What is your Company Registration and VAT Registration number?

    Common Searches

    Can I remove the Tripod & Staff from the kit?
    Do you sell Pre-owned units?
    Do you sell Total Stations?
    Do you sell Pipe Lasers?
    Do you sell Distance Meters?
    Do you sell Optical Levels / Dumpy Levels?
    Do you sell DeWalt products?
    Do you sell Leica products?
    Do you sell Bosch products?
    Do you sell Parkside products?
    Do you sell Huepar products?
    Do you sell Datum products?
    Do you sell Makita products?
    Do you sell Hilti products?
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Need Help?

I have worked in the construction industry for over 25 years dealing with hundreds of suppliers, the quality of their products is fantastic, the delivery is next day so you can't complain about that and the customer service is second to none, if you need a leveling tool don't bother going anywhere else.

Ian Harris