Repairs & Servicing

What products can we Repair & Service?


We do not repair or calibrate products which were not purchased from us. Servicing and Repair is ONLY available on products which have originally been supplied by us and carry our "supplied by" label. A selection of our supplier labels can be seen in the "Approved" section below.

Unlike some online retailers we are not just a general tool company offering "off the shelf" laser levels with no backup and after-sales facilities. Prior to dispatch, all products are inspected and prepared by our technicians. All laser level kits will be checked and calibrated and all batteries fitted. We will also apply our "supplied by" labels to permit access to our Service Department in the future. Any accessories which require radio pairing (where applicable) will also be setup. We have access to comprehensive Repair and Calibration facilities as well as a spare parts service, backing up each and every purchase.



Returning A Product For Repair

If you need to return a product for repair and it has one of the approved "supplied by" labels, please Click Here to fill out the RMA Repair Request form and generate your unique RMA (Return Merchandise Authorisation) number.

Submit RMA

Returning A Product For Calibration

If you need to return a product for calibration and it has one of the approved "supplied by" labels, please Click Here to fill out the RMA Calibration Request form and generate your unique RMA (Return Merchandise Authorisation) number.

Submit RMA

All Other Product Returns

For all other product returns which have one of the approved "supplied by" labels, please Click Here to fill out the RMA Return Request form and generate your unique RMA (Return Merchandise Authorisation) number.

Submit RMA

What if my product does not have one of your "supplied by" labels?

If your product does not carry one of our "supplied by" labels you will need to contact your original supplier for Servicing and Repair. We will not Service or Repair any product which does not carry our "supplied by" label and you will be charged for the product to be returned.

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I have worked in the construction industry for over 25 years dealing with hundreds of suppliers, the quality of their products is fantastic, the delivery is next day so you can't complain about that and the customer service is second to none, if you need a leveling tool don't bother going anywhere else.

Ian Harris