Send Product For Calibration

× Our promise to you: Buy from Laser Levels Online, safe in the knowledge that you have paid the best price and that each and every product will have been expertly checked and calibrated by specialists who are able to provide you with free help and support by phone.

What products can we Calibrate?


Calibration is ONLY available on products which have originally been supplied by us and carry our "supplied by" label. A selection of our supplier labels can be seen below.

Unlike some online retailers we are not just a general tool company offering "off the shelf" laser levels with no backup and after-sales facilities. We have access to comprehensive Calibration facilities and ALWAYS calibrate to within manufacturers specifications of any given product; where and whenever possible.

If you believe that your instrument needs re-calibrating please click the "Start" button to begin the process of booking your instrument in for calibration. Upon receipt, we will then assess the instrument and contact you with an estimate.

Please note: Calibration is not covered under warranty and therefore is always chargeable.



1

Check product has our "supplied by" label


If your product was purchased from us and has our "supplied by" label, please move onto step 2.

Submit RMA Calibration Request

Click Here to fill out the RMA Calibration Request form and generate your unique RMA (Return Merchandise Authorisation) number.

Once submitted, box up all parts (minus the tripod & staff). If for example, it's a laser level kit, we want to see the entire kit e.g Case, Laser, Detector, Battery Pack, Charger, Remote etc... not just the laser. Then move on to step 3.

Submit RMA

3

Post or Courier it back to us

Send the product(s) back to us via the Post office or your Courier. Upon receipt we will send you a text message to to say it has arrived safely. After it has been inspected we will then advise accordingly. We will contact you and provide an estimate for the calibration and if any repairs are required. No work will be carried out without your prior approval. If you choose not to have the work carried out, all you will pay is the £10.00 + VAT DPD return delivery cost to have it sent back. There is no cost for inspection.

What if my product does not have one of your "supplied by" labels?


If your product does not carry one of our "supplied by" labels you will need to contact your original supplier for Calibration services. We will not Calibrate any product which does not carry our "supplied by" label and you will be charged for the product to be returned.


Why is calibration not covered under warranty?

Calibration is not covered under warranty because it is categorised as a "consumable" as opposed to an issue which has directly arisen from a manufacturing or material defect. In much the same way that your cars steering alignment (tracking) would not be covered by a dealership.


Calibration Pricing

Upon receipt of the instrument it will be passed to our workshops where it will undergo assessment and then a member of our team will contact you with an estimate. No work will be carried out without your prior approval.

Working on the basis that the instrument simply needs calibrating (as opposed to the misalignment being as a result of a mechanical defect which requires repairing) the approximate guide prices are shown below:

Model Price
LP103 / EK-112R Cross line £30 + £10.00 Return freight (may vary depending on location) + Vat
LP412 Cross line £40 + £10.00 Return freight (may vary depending on location) + Vat
Other Cross line £75 + £10.00 Return freight (may vary depending on location) + Vat
SP30 Rotary £50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-202 Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-203 Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-205 Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-211 Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-301R Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-301G Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-102AR Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-102AG Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-207 Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-208 Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-203XR Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-203XG Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Fukuda FRE-203XT Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Other Brand Rotary Lasers £72.50 + £10.00 Return freight (may vary depending on location) + Vat
Calibration Certificates (Issuing Certificates for lasers which we supply) £10 + Vat
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I have worked in the construction industry for over 25 years dealing with hundreds of suppliers, the quality of their products is fantastic, the delivery is next day so you can't complain about that and the customer service is second to none, if you need a leveling tool don't bother going anywhere else.

Ian Harris