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Technical Support

Covid-19: We are dispatching orders as usual.

Orders will typically be delivered free by DPD in one working day (England, Wales, Scottish Lowlands) & two working days (Highlands, Northern Ireland & Republic of Ireland) if ordered Mon - Fri by 3:45 pm.

Do you have a technical question or issue we can help you with?

Customer Services

Sorry, we are now closed. Today's opening hours are 9:00am until 4:00pm.

Our friendly Customer Service team are able to provide extensive product and technical information enabling you to choose the right product for your application, based on your budget and requirements. If you need some advice, please call back when we re-open.

FreePhone: 08000 869 769
Please note: From 1st July 2015, it is now free to call 0800 / 08000 numbers from all landline and mobiles (all networks).

Have a Question?

Click Here to view our Frequently Asked Questions (F.A.Q) page.

Unlike some online retailers we are not just a general tool company offering "off the shelf" laser levels with no backup and after sales facilities. All Lasers are checked and calibrated in-house prior to dispatch and include a full 12 months parts and labour warranty.
We have comprehensive Repair and Calibration facilities as well as a spare parts service, backing up each and every purchase.

If you experience an issue with your Laser or Dumpy level (however small) either during or post the 12 month warranty period please contact us and we will be happy to discuss the best course of action for you.

Servicing & Repairs

For more information on Servicing & Repairs please click HERE.

User Manuals & Guides

For User Manuals & Guides please click HERE.

Technical support form

Alternatively you can complete the quick question technical support form below:

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